Reviews

8.3
Review score

Score Breakdown

Cleanliness
8.3
Comfort
8.4
Property location
8.8
Facilities
8.2
Staff
8.3
Value
7.7

Reviews

    ghislain berthelot
    at

    Review score

    10
    20 May 2018
    There are no comments available for this review.
    Martin
    jp

    Review score

    7.9
    13 May 2018
    There are no comments available for this review.
    Christina
    us

    Review score

    10
    27 April 2018
    There are no comments available for this review.
    Betty
    au

    Review score

    7.5
    27 April 2018
    There are no comments available for this review.
    ghislain berthelot
    at

    Review score

    10
    25 April 2018
    There are no comments available for this review.
    Natalia
    jp

    Review score

    8.8
    22 April 2018

    Nice hotel, good location

    none
    good location, nice restaurant in the hotel
    Catherine
    us

    Review score

    5.4
    13 March 2018

    Awesome location, but not so clean.

    Found dried up urine all over the toilet seat which leads me to believe they don't clean the bathrooms well at all. Also the runner that goes across the bed is very dusty. When I lifted it up to put on the chair, dust flew everywhere. I also saw a massive stain on one of the fabric chairs. Could not feel fully comfortable in the room after noticing how dirty things are. Upon first glance the room doesn't look half bad, but after 5 minutes you can see that it is not the cleanest place to stay. They need to do a better job cleaning and also could update things such as the dirty chairs and torn wallpaper. Also the two women working at the front desk were shy/timid and did not come across very professional although they were nice. When I told them about the urine in my bathroom, they just told me that someone would come to clean it shortly. I would have expected a much more sincere apology.
    The best thing about this place is the location which is basically part of the Mito Station that offers many places to eat and shop including a Starbucks.
    Richard
    jp

    Review score

    8.8
    12 March 2018
    There are no comments available for this review.
    William Eli
    jp

    Review score

    8.8
    11 March 2018
    Nice, clean, and convenient location.
    Dieter
    de

    Review score

    8.3
    10 March 2018
    There are no comments available for this review.
    Kit Chi Kitty
    hk

    Review score

    8.8
    8 March 2018

    A nice and convenient boutique hotel

    The size of the "double room" is a bit small.
    The location is near to a train station. There are many shops around.
    Alexander
    us

    Review score

    9.6
    10 January 2018
    There are no comments available for this review.
    jp

    Review score

    7.5
    15 December 2017
    There are no comments available for this review.
    Huang
    us

    Review score

    10
    18 May 2018
    The room is pretty good size and the set up is just right
    A real quality hotel for business travel
    K N
    us

    Review score

    10
    26 April 2018
    The room was large/clean with a good view, and the breakfast was one of the best. The location is excellent since it's just right on top of the Mito train station.
    NITIN
    au

    Review score

    6.7
    16 March 2018

    Average

    Same breakfast menu everyday. Food menu was displayed in Japanese (no english) for business travellers. No chicken dishes, only pork :(
    Sauna and Spa
    Jeff
    us

    Review score

    10
    5 March 2018

    I like its location. very convenient

    not really
    very nice staff
    James
    us

    Review score

    10
    28 February 2018
    There are no comments available for this review.
    us

    Review score

    10
    4 February 2018

    Comfortable, clean and a great location!

    Nothing was really unacceptable.
    Location was optimal. All staff were gracious and very helpful. Room was clean and comfortable. Breakfast included lots of variety - for both Japanese and non-Japanese options.
    Shawn
    us

    Review score

    9.2
    19 January 2018
    There are no comments available for this review.
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